--- title: Terms - Keeploop url: https://keeploop.app/terms description: The terms for using Keeploop. docs_index: https://keeploop.app/llms.txt updated: 2026-10-12 --- # Keeploop Terms Effective date: October 13, 2026 Keeploop is offered by Keeploop App ("we", "us"). Keeploop App is operated by Zach Moss Productions, LLC. These terms cover the Keeploop app for macOS, its connector, and the Keeploop plugins for Claude Code, Cursor and other AI apps ("Keeploop"). By installing or using Keeploop you agree to them. If you do not agree, do not use Keeploop. ## The short version - Keeploop may have bugs, change, or stop working, and it is provided as is. - Keeploop runs on your Mac. You choose which AI apps it connects to and what each one may see and do. You are responsible for those choices and for what you ask an AI app to do. - The AI apps you connect are separate products under their own terms and privacy policies. - Keeploop's connection service lets web and phone AI apps reach your Mac. It is provided as is, may be unavailable at times, and never stores what passes through it. - Our [Privacy Policy](https://keeploop.app/privacy) explains what Keeploop reads and what can leave your Mac. ## Using Keeploop - You may use Keeploop on Macs you own or control, for your own mail and accounts, or for accounts you are allowed to access. - Do not use Keeploop to break the law, to access mail you are not allowed to read, or to send spam or messages that impersonate someone else. - Do not remove or bypass Keeploop's signing checks, its license checks, or the permission checks that decide what an AI app may do. ## AI apps and actions taken on your behalf Keeploop lets AI apps you connect search and read your mail and, only where your permissions allow it, save drafts and send email for you. AI models make mistakes. Review what they propose before you approve it. Keeploop's default is to ask you on your Mac before anything is sent, and you can block sending entirely. You are responsible for the messages sent from your accounts, including those you let an AI app send. ## The connection service Keeploop's connection service (`mcp.keeploop.app`) passes requests from web and phone AI apps to your Mac and results back. To use it you sign in with your email address and pair your Mac. It needs Keeploop Pro or a running free trial; Keeploop on its own Mac, with AI apps on that same Mac, does not use it. - It is provided as is and as available. It may be slow, unavailable, changed or ended, and it works only while your Mac is on, awake, online and running Keeploop. - It does not store the requests or results it passes through. Our [Privacy Policy](https://keeploop.app/privacy) lists the few account and security records it does keep. - You decide which AI apps to approve on your Mac, and you are responsible for that choice. An app you approve can use Keeploop as your settings allow. Remove an app, or unpair your Mac, in Keeploop > Settings > Remote access. - Keep your sign-in email account secure. Do not share access, and do not use the service to reach a Mac you are not allowed to use, or to probe, overload or attack it. - We may suspend access to protect the service or its users. - If you use your own tunnel (Tailscale Funnel or a Cloudflare tunnel) instead, no Keeploop server is in the path and your tunnel provider's terms apply. ## Licenses and payment - Features may move between the free version and Keeploop Pro. - A license key is personal to you. Do not share or resell it. A key given for testing may have an end date. - Keeploop Pro is sold through Stripe Managed Payments. Link, a Stripe company, is the merchant of record. Link's terms apply to the payment. - You must be 18 or older, or the age of majority where you live, to buy Keeploop Pro. - Refunds: 30 days, no questions asked. Email [help@keeploop.app](mailto:help@keeploop.app) within 30 days of purchase for a full refund. A full refund from either Keeploop or Link, or a successful chargeback, revokes the license key for that purchase. ## Plugins and open source The Keeploop plugin files published at github.com/keeploopapp/claude-plugin are available under the MIT License. The Keeploop app itself is proprietary: you may use it, but you may not copy, modify, redistribute or reverse engineer it except where the law allows. Open source components inside the app are covered by their own licenses, listed in the app. ## Feedback If you send feedback or suggestions, we may use them to improve Keeploop without owing you anything for them. ## No warranty Keeploop is provided "as is" and "as available", without warranties of any kind, including merchantability, fitness for a particular purpose and non-infringement. We do not promise that Keeploop will be error free or uninterrupted, or that it will work with every mail account, macOS version or AI app. ## Limitation of liability To the fullest extent the law allows, we are not liable for any indirect, incidental, special, consequential or punitive damages, or for lost data, lost profits or messages sent or not sent, arising from your use of Keeploop. Our total liability for any claim about Keeploop is limited to the amount you paid for Keeploop in the 12 months before the claim, or US$50 if you paid nothing. Some places do not allow these limits, so they may not apply to you. ## Ending use You can stop using Keeploop at any time by uninstalling it (see [Support](https://keeploop.app/support)). We may end or suspend a license given for testing at any time. ## Changes We may update these terms. The new version is published at this address with a new effective date. If you keep using Keeploop after that, the new terms apply. ## Governing law These terms are governed by the laws of the State of Illinois, USA, without regard to its conflict of law rules. Any dispute about these terms or Keeploop will be brought only in the state or federal courts located in Cook County, Illinois, and you and we agree to the jurisdiction of those courts. ## Contact Questions about these terms: [help@keeploop.app](mailto:help@keeploop.app).